How should servers handle food allergies?

Servers must take food allergies very seriously due to the potential severity of allergic reactions, which can range from mild to life-threatening. By informing the kitchen about the allergies, servers ensure that proper precautions are taken during meal preparation to avoid cross-contamination and other risks associated with the allergens.

Providing alternatives is essential as it shows the guest that their safety and dining experience are priorities for the establishment. By suggesting alternative dishes that do not contain the allergens, servers can help guests enjoy their meal while minimizing their risk of an allergic reaction. This approach fosters a positive dining experience and builds trust between the guest and the restaurant staff.

Handling food allergies correctly is not just about compliance with standards but also about offering excellent customer service, demonstrating knowledge, and creating a safe, welcoming environment for all diners.