What does the "T" in HEART encourage servers to do at the end of service?

The "T" in HEART encourages servers to express "Thank You" at the end of service, which is an important part of creating a positive dining experience for guests. This expression of gratitude helps to build rapport and foster a welcoming atmosphere, making guests feel appreciated for choosing to dine at Texas Roadhouse. By thanking guests, servers not only acknowledge their patronage but also encourage loyalty and the possibility of return visits. A sincere "Thank You" can leave a lasting impression on the guests, enhancing their overall experience and satisfaction. This practice aligns with the values of Texas Roadhouse, emphasizing excellent customer service and creating a friendly, inviting environment.