What should a server do when greeting a table?

When greeting a table, it is essential for a server to establish a warm and welcoming environment. By smiling, introducing themselves, and offering a beverage suggestion, the server creates a friendly atmosphere that encourages guests to feel comfortable and valued. This approach helps to set a positive tone for the dining experience right from the start.

Offering a beverage suggestion is also a crucial part of the greeting as it engages guests and prompts them to consider their choices, which can lead to a quicker order process. A personal introduction allows the server to connect with the guests, fostering rapport and enhancing customer service.

In contrast, asking for the guest's order immediately can come off as rushed and impersonal, which may lead to discomfort. Making small talk about the weather, while friendly, may not effectively enhance the dining experience or provide relevant information. Discussing menu specials in detail right at the beginning can overwhelm the guests and detract from the initial warm welcome a server should provide. Thus, the most effective approach combines friendliness and proactive engagement with beverage suggestions, ensuring a positive first impression.