What should servers be familiar with to enhance their service?

To enhance their service, servers should be familiar with the current promotions and specials. This knowledge allows them to effectively communicate these offerings to guests, encouraging them to choose items that may provide better value or highlight the restaurant’s unique features. Being informed about promotions enables servers to upsell, suggest pairings, and answer any questions guests may have about the menu, ultimately leading to a more personalized dining experience that can positively impact customer satisfaction and sales revenue.

While understanding the work schedules of the entire staff might help a server in terms of teamwork, it does not directly contribute to the enhancement of service provided to guests. Similarly, being knowledgeable about the history of Texas Roadhouse and dietary restrictions can be beneficial; however, they do not carry the same immediate relevance and potential for upselling and improving the dining experience as being aware of current promotions and specials.